Outstanding care home! A really kind, caring and helpful manager and staff. Residents are cared for in a very comfortable homely environment. Very happy atmosphere! Recently our friend had a 90th birthday celebration and the management and staff could not have done more to enable us to share her special day with her. They put up decorations and provided a delicious buffet for her guests and made it a day to remember. Thank you to the manager and his excellent team.
– Barbara P
During the pandemic one of my clients suffered a fall and was admitted to hospital, after which she was unable to return home. Ashbourne House was located near where she lived and seemed an ideal match. From my first conversations with the owner, it was apparent that they went ‘above and beyond’ to meet her needs. They facilitated my client’s admission during challenging times and set up Covid safe visiting arrangements ensuring that safety was coupled with people’s needs for human contact. Throughout my experience with the home, the manager and all the team were caring, compassionate and understanding. They were always cheerful and provided excellent person-centred care. Sadly my client died recently and I can say unreservedly that her years at Ashbourne House enhanced her later life.
– JP
Mum moved into Ashbourne House in 2019, when she was unable to live independently. I had previously visited the home which offers a warm, caring, homely, professional environment so the decision was not difficult. The manager and the team now look after her every needs. To Mum, it’s known as ‘the Hotel’ offering delicious food, cosy rooms, with a variety of activities. Pampering, concerts, keep fit, birthdays, and quizzes – always something for the body and mind. The enclosed sunny rear garden and terrace are ideal for socialising and now complemented by the Summerhouse. The Jubilee Party provided by the staff was a great success enjoyed by residents and visitors, with music, decorations and lovely food and drinks. Visitors are always welcome to the Ashbourne family. The manager keeps us all updated with a regular Newsletter. During covid, this was particularly appreciated and with sound judgement and hard work, kept our loved ones safe. Thank you to the manager and every one of the staff team.
– Alison B
Superb care all round. From the moment mum and I met the manager and the team we knew this was the right place for mum. Throughout her 2-year stay, mum was well cared for, and all the staff were very kind and helpful. The pandemic was a difficult time for us all and the manager and the team made incredible personal and professional efforts to keep up the highest standards of care and safe visiting methods throughout this time. The staff have a great blend of professionalism and understanding and a healthy sense of humour. On a practical note, the rooms are pleasant, the garden is superb and enjoyed by all, and the food was always tasty and tailored to the residents as their needs changed. The pandemic had ruled out the usual entertainers, and recreational visitors, but the team made sure every effort was made to have activities and celebrate events. Personally, there were difficult times and I spoke often to the staff and they were always deeply helpful. Recommended 100%.
– Martin J
My Mum has been in the care of the Team at Ashbourne House for over 3 years now and we have been delighted with the support and care that she has been afforded. This is a privately owned, relatively small home that gives personal attention and care to its residents including doing a brilliant job keeping them safe through COVID. They are always looking for activities to keep the residents active and engaged with themed events and celebrations. My Mum is very happy at Ashbourne and at 96 still retains an appetite for company and enjoyment which is a testament to the environment that Ashbourne create.
– Graeme F
Our Antie needed a helping hand, it was her turn to be looked after, as she had become frail, after being an independent social butterfly all her life. I cannot praise Ashbourne House enough for their kindness, patience, and being on the ball with Antie’s health issues and care she has settled in wonderfully and now sees Ashbourne House as her home, her words “the girls are so kind and patient, the manager does a wonderful job I can’t praise him enough I’m so grateful, the food is homemade and the chef can’t do enough for us all“. She has a lovely room at the front of the house, love to all the staff at Ashbourne House you have given us peace of mind and our Antie a forever home.
– Patricia W
